Wednesday, March 6, 2007

6:00 pm

Dinner at Muriel's
801 Chartres Street
New Orleans, LA
Phone: 504-568-1885
www.muriels.com
 

Thursday, March 7, 2007

Omni Royal Orleans Hotel

6:45 - 7:30 a.m.

Registration & Continental Breakfast

7:30 - 7:45 a.m.

Welcome
Bob DeBlasio, Senior VP / Managing Director, HRH

7:45 - 8:15 a.m.

Introducing Four Quadrants of LTC Risk
Ken Felton, Senior VP, HRH
Groundwork for an organized measurable enterprise risk management program will be presented.

8:15 - 9:15 a.m.

Defending Sal and Mable on Negligent Homicide Charges
James Cobb, Esq., Emmet, Cobb, Waits & Henning, New Orleans, LA
Defense attorney for the New Orleans nursing home operators outlines the allegations and the lessons learned.

9:15 - 9:30 a.m.

Break

9:30 - 10:30 a.m.

What Keeps This CEO Up at Night
Donald Thompson, CEO, Senior Living Communities, Charlotte, NC
As an operator and principal of seniors housing communities in multiple states, Mr. Thompson relays his concerns and remedies for the industry.

10:30 - 10:45 a.m.

Break

10:45 - 11:45 a.m.

The Morning After: Disaster Claim Handling Case Study
Jim Kovacs, Risk Manager, ACTS Retirement, West Pointe, PA
Bill Mundy, Esq., Kissick Hoffman, Philadelphia, PA
Joe Picone, National Director of Claims, HRH, Richmond, VA
Hear the experts discuss dos and don'ts of managing disaster claims.

11:45 am - 12:00 p.m.

Break

12:00 - 1:00 p.m.

The Bottom Line of Expectations Management
Rebecca Adelman, Esq., The Adelman Firm, Memphis, TN
Anticipating the questions, concerns and reactions of potential claimants is an art and skill that saves an organization's reputation and bottom line.

1:00 - 1:15 p.m.

Recap

1:15 - 2:45 p.m.

Long Term Care Leader Roundtable Discussion – Lunch will be served
Mary Lynn Curran, VP or Clinical Risk Management, HRH, Chicago, IL
John Atkinson, Managing Partner, HRH, Chicago, IL

2:45 p.m.

Adjourn